SENIOR DIRECTOR YELENA KORDOVA
Bureau of Human Resources
1. What is your name, title and years at FDNY? Where are you currently assigned and what are your work-related responsibilities?
My name is Yelena Kordova. I am the senior director of the Benefits and Leave Unit in the Bureau of Human Resources administrative staff analyst. I have 15 years’ experience at the Fire Department.
I lead and manage the day-to-day operations of the Benefits and Leave Unit in support of an agency workforce of 17,000 employees, while maintaining regulatory compliance with various federal, state and local laws.
I also review and interpret benefits and leave policy, rules, laws and regulations. I oversee and approve leave requests, including FMLA, paid family leave and paid parental leave. I provide retirement consultation for EMS and civilian employees and approve resignations.
My unit works collaboratively with other FDNY units and with external partners such as the DCAS.
2. What called you to a life of public service at FDNY?
I have always been drawn to public service, particularly in the Fire Department. My strong desire to help and serve others, to make a positive impact on the community, and the sense of the Department’s camaraderie have been the driving forces in my decision to pursue a career in the Department and public service.
3. Can you share one of your most memorable moments while working at FDNY?
While I have countless cherished memories, the 10-year anniversary of the 9/11 tragedy stands out as the most memorable moment for me. It was a special moment where thousands of Department members, families and friends came together at St. Patrick’s Cathedral to remember and honor those we lost. It was a powerful reminder of the strong bond within our Department as we honored the sacrifice of our fallen comrades and leaders and reaffirmed our commitment to serving and protecting our community and our country.
4. What does We Are FDNY mean to you?
We come from diverse cultural backgrounds and experiences, yet here at the FDNY, we are all united in common purpose, shared goals and mutual support to protect and serve our community and members of the Department.
5. What is your superpower (best quality or skill)?
My superpower is ensuring that all members of the Department receive the personalized support and assistance they deserve, precisely when they need it most—whether it’s related to benefits, leave, retirement or resignation.
6. How does your role support the public safety mission of the FDNY?
The entire team of the Benefits and Leave Unit, including me as the senior director, plays a crucial role by ensuring that all members have both access to and knowledge about their health benefits, leave policies and procedures and retirement plans, which fosters a supportive environment while members of the Department focus on their mission of protecting the community .