Kamyra McCallum
Fire alarm dispatcher, Bureau of Communications
1. Please introduce yourself—your name, your title and the year you joined the FDNY.
My name is Kamyra McCallum, and I am proud to serve as one of FDNY’s fire alarm dispatchers. I joined the Department in 2018, driven by a deep desire to contribute to public safety and serve my city.
2. Where are you currently assigned, and what are your main responsibilities?
I am currently assigned in Manhattan, where my main responsibilities include receiving emergency calls, dispatching fire units and coordinating communication between responders and command. Every second counts, and I take pride in being the voice behind the scenes that helps mobilize life-saving action.
3. What inspired you to choose a life of public service with the FDNY?
I was inspired to choose the life of public service with FDNY because I’ve always admired the courage and dedication of first responders. Growing up in New York, I saw firsthand how vital their work is, and I wanted to be part of something bigger than myself, something that truly makes a difference.
4. Can you share one of your most memorable moments on the job?
One of my most memorable moments on the job was during a major storm when calls were flooding in nonstop. Despite the chaos, our team stayed calm, focused and coordinated. That night reminded me how powerful teamwork can be under pressure.
5. When you hear the words “We Are FDNY,” what does that mean to you?
When I hear the word FDNY, it means strength, unity and resilience. It represents a legacy of service and sacrifice that I’m honored to be a part of.
6. What would you say is your “superpower”—a strength or skill you bring to your work?
My superpower is my ability to stay calm and focused under pressure. I have strong communication skills and a deep sense of empathy, which help me connect with callers and guide responders effectively—even in the most intense situations.
7. How does your role help advance the FDNY’s mission of public safety?
My role helps advance the FDNY’s mission of public safety by ensuring that every emergency call is handled swiftly and accurately. I’m the bridge between the public and our responders, and I take that responsibility seriously every single day.